Technology

5 Year Technology Plan Graph
 

The Bexley Technology Department supports and maintains district technology operations and support for teaching and learning. This includes network infrastructure, staff/student learning devices, and access to services that support their work. The technology department also includes staff charged with training staff on how to use technology as well as a database administrator supporting our student information system and data reporting. 

 

Bexley Technology Plan: 2019-2021

 During the Summer of 2019, a three year technology plan was presented to and approved by the Bexley Board of Education.

Download the Full Technology Plan Here 

A summary of the district technology goals are detailed below: 

 

Technology Goals

Infrastructure Wave

Commitment: Develop and maintain a responsible network infrastructure that supports operations and communications.


No organization can function without an appropriate infrastructure. It is not why we come to work, but without it, we cannot function when we arrive. Our infrastructure includes the tools necessary to keep students safe and their identity and data secured and private. It is also the backbone of our communication and day to day operations.


As we embrace new initiatives, we must keep in mind the impact it has on the technology infrastructure. These are constant and iterative enhancements we must make to keep up with the demands of personal technology.


Year 1 Action

Result

Create action steps and replacement cycle to address top issues in the infrastructure audit

Updated all immediate actions from the Infrastructure audit. Began firewall replacement steps to be completed in 2021.

Begin Request For Qualifications (RFQ) process for a phone system replacement project

Phone System replacement de-prioritized based upon needs during Spring 2020 distance learning and COVID-19.

Improve wiring documentation and replace wiring

Began upgrading wireless access points, utilizing only our newest wiring available.


Year 2 Action

Measure for success

Year 3 Focus

Complete bid for Firewall replacement and improve data backup procedures

Firewall bid completion and backup procedures in place including redundancy and offsite storage.

Build an appropriate, future focused network

Phone System replacement de-prioritized based upon needs during Spring 2020 distance learning and COVID-19.

N/A

Evaluate system status, Begin Request For Qualifications (RFQ) process for a phone system replacement project if necessary

Reassess wiring design and replacement based upon 1:1 device needs.

Began replacing necessary wiring that is not CAT6, and removing obsolete wiring.

Continue replacing and upgrading wiring where appropriate


Operations Wave

Commitment: Provide access, service, and support that creates the gateway for innovative instruction 


A K-12 technology department provides an enormous set of services to students and staff. The list is ever-growing, and without an appropriate way to manage this growth, the support suffers. Our time with students is incredibly valuable. Any effort to reduce the time required for teachers and students to prepare or support technology should be given special attention. 


Those future choices come with cost and prioritization. We are often asked to choose between resources we would describe as “essential,” “necessary,” and “important.” Throughout the next several years, we will have to prioritize and ask big questions. 


We do not want to focus on the device or “things.” What is important to us is what it unlocks and allows us to do. If we do not provide the appropriate tools, we cannot successfully support the enhancement of teaching and learning.


Year 1 Action

Result

Evaluate the appropriate grade levels to begin a 1:1 device program for students, including a multi-stage adoption plan

Bexley Board of Education approved the purchase of devices for complete 1:1 K-12 adoption. Funding provided for initial costs by the Bexley Education Foundation with a commitment for future support.

Develop a district service catalog, a database of all online services, applications, and programs along with detailed functions, uses, and costs

Completed the first edition of Service Catalog and provided access to parents.

Structure an ITSM workflow for support and help desk management

New ITSM workflow design is completed. Help Desk product to be purchased in 2020-2021 school year.


Year 2 Action

Measure for success

Year 3 Focus

Develop a “Technical View” for our Service Catalog as a management system for service and support.

Completed database including all services used both public facing and internal.

Use service catalog as the instrument for quarterly review of service usage and value.

Purchase new ITSM-Based Helpdesk software and initiate new workflow

New helpdesk workflow follows the ITIL “incident, problem, request, and access” model.

Improve workflows and develop service level agreements

Learning Experience Wave

Commitment: Lead the growth and development of technology integration that will redefine and transform our learning environments and learning experiences


We want to teach in a space that allows for healthy and innovative uses of technology. We want that experience to be engaging and valuable to a student whose life after graduation will look much different than the world their teachers and parents were taught. Nearly all career paths include an element of using tools that today we call “innovative” that in such a short time will be merely a standard operating tool. 


We must invest in the integration of these experiences now and in perpetuity. We need to find avenues to embrace the learning of today like coding, automation, and robotics while knowing it is the foundation of tomorrow (artificial intelligence, neural networks, and quantum computing). Prioritizing innovative areas cannot take away from our standard classroom content either. The traditional power of technology integration was using the technology to help learn about core content, and in the process you gained a technical skill. Moving forward, we must enhance this beyond a skill, and let it become a craft or competency that engages students into a new understanding.


This does not come without a need for balance. We have students who need assistance with self-regulation of appropriate behavior online, and we have students who do not have access to a personal device or internet access at all. Our most difficult work is the moderation of these two extremes while creating a healthy experience inside and outside our classroom.


Year 1 Action

Results

Find appropriate measures and create structure to address digital inclusion and “homework gap”

Successful deployment of LTE equipped devices and Cellular Hotspots provided by the Bexley Education Foundation. Reconfigured District content filter to serve students outside District network.

Increase personal and directed professional learning avenues for teachers

Provided teaching staff district laptops to replace desktop computers to allow for greater flexibility in professional learning. Increased learning opportunities to develop use of modern tools such as Google Apps for Education.

Provide a use-case for technology integration specialists, to be recommended to the Superintendent for hire

Hired Toby Fischer as our first Technology Integration Coach.

Work with area experts on student digital wellness resources to support social and emotional initiatives

Completed a comprehensive development and curation of Digital Wellness resources as part of a consortium with local Districts and WOSU. 


Year 2 Action

Measure for success

Year 3 Focus

Increase and promote additional resources to access for families who maintain difficulty securing Internet access.

Going beyond current supply of services and involve additional partners.

Find ways to measure long term impact and adapt based upon changing needs for access.

Combine professional learning efforts with technology integration coaching cycles and grade/subject area collaboration.

Feedback from teaching staff confirming the development of relationships with Technology Integration Coach.

Increase coaching co-teaching/planning while providing staff badging and credential paths.

Deliver Digital Wellness resources developed in February throughout K-12 instruction.

In-class discussion of online etiquette and citizenship has increased and “healthy balance” promotional materials are distributed

Develop additional resources led by Bexley Staff and students to be integrated into all SEL efforts.



Director of Technology

Photo: Brad Pettit

Brad Pettit has been supporting technology in the classroom since 1999. He is a certified Project Management Professional, recognized by the Project Management Institute. Brad was the eighth educator in the state of Ohio to receive the Certified Education Technology Leader credential from the Consortium for School Networking. He has been working in a tech director role since 2010.

 

Technology Department Staff:

  • Reg Haymond - Desktop Service
  • Tracy Fowler - Network & Server Infrastructure
  • Pam Moenter - Student IS & State Reporting
  • Toby Fischer - Technology Integration Coach